EORI & customs

EORI number for non-EU company: which country should issue it?

A non-EU business should usually obtain its EORI number from the EU country where it first carries out a customs operation requiring one. Work out the right authority, prepare your file and avoid preventable customs delays.

By the EU Seller Kit editorial teamPublished on Updated on 15 min read

Contents
  1. Who needs an EORI number when established outside the EU?
  2. EORI number for non-EU company: which country should issue it?
  3. When must your EORI number be ready before shipment?
  4. How do you identify the right country and prepare the application step by step?
  5. What documents and information should you prepare?
  6. What costs and obligations should you keep separate from EORI?
  7. Which mistakes can hold up an import or online sale?
  8. How do special cases work: Great Britain, transit, marketplaces and regulated products?
  9. Tools and services to take action
  10. Frequently asked questions
  11. Official sources

For an EORI number for non-EU company: which country should issue it? The usual rule is the EU Member State where your business first carries out a customs operation that requires EORI identification. The country where you sell, deliver or ultimately store goods does not always decide this: the actual customs flow and your role in it do.

Key takeaways

  • A business not established in the European Union normally registers for EORI in the Member State where it first carries out a customs operation requiring an EORI number.
  • An EORI number issued by one EU Member State can normally be used for customs formalities across the European Union.
  • Your customers' country is not enough to establish the competent authority; identify where and in what capacity you make your first customs declaration.
  • An EORI number is a customs identifier, not a VAT number, OSS or IOSS registration, or proof of product compliance.
  • Before shipping, confirm the commodity code, Incoterm, named importer and customs-clearance country to reduce the risk of a documentary hold.

Who needs an EORI number when established outside the EU?

A non-EU business will generally need an EORI number when it takes part itself in an EU customs operation that requires this identification. The requirement depends on your role in the flow, not simply on your nationality or where your company is incorporated.

EORI means Economic Operators Registration and Identification. It is the identifier EU customs authorities use to recognise economic operators. The overall framework sits in the Union Customs Code, Regulation (EU) No 952/2013, while registration rules are set out in Commission Implementing Regulation (EU) 2015/2447.

You are typically concerned if your business, established for example in the United States, China, the United Kingdom, Canada or Switzerland:

  • imports stock into the EU in its own name;
  • exports goods from the EU;
  • applies for a customs decision or uses a customs procedure requiring identification; or
  • acts as declarant or importer in a customs declaration.

Selling to EU consumers alone does not automatically mean that you need an EORI number. If goods ship directly from a third country and a carrier or marketplace arranges some formalities, assess the real contractual and customs roles rather than relying on the sales channel.

Example: a US company sends a container from Shenzhen to an Amazon FBA warehouse in Germany and is named as importer on the declaration. It should have its EORI arrangements in place before clearance. By contrast, where a supplier genuinely sells and imports the goods in its own name before reselling them locally, that supplier's EORI may be used for that import. The contract documents and Incoterm must support that allocation of roles.

To map the parties, storage countries and connected obligations before a first shipment, use an EU market entry compliance assessment to organise the checks.

EORI number for non-EU company: which country should issue it?

For an operator not established in the EU customs territory, the usual rule is to register with the customs authority of the Member State where it carries out its first operation requiring an EORI number. This is not a country you can freely select for commercial convenience or administrative preference.

The European Commission's EORI guidance explains that a non-EU operator normally registers in the Member State where it carries out its first operation. That operation may be an import, export, application for a customs decision or a formality under a customs procedure.

The first sales country is not necessarily the right country

A common mistake is applying for EORI in the country where your first customers are located. Customs authorities focus first on the operation requiring identification.

Imagine a Chinese manufacturer selling through its own website to French consumers, but importing a first batch into the Netherlands in its own name before distributing stock to France and Germany. French sales do not automatically make France the competent country for EORI registration. You need to establish where the first customs operation is carried out.

Another example: a Canadian business ships stock to France and customs clearance takes place in France in that business's name. In that situation, an application to French customs will generally match the flow. Use the France EORI registration guide and file preparation service where your first operation falls under French customs.

One EU EORI normally covers several Member States

Once issued, an EORI number is normally recognised throughout the European Union. You do not normally need another EORI simply because you open a warehouse in a second Member State or begin selling in another EU country.

This does not mean one registration covers every obligation. VAT, domestic filings, OSS or IOSS schemes, extended producer responsibility and product-compliance duties each follow their own rules. See EORI vs VAT number vs IOSS: which do you need to sell in Europe? to separate these issues.

EU Seller Kit — If you need an EORI but are unsure which country is competent, use EORI file preparation. It helps prepare the application; the EORI number itself is issued by the competent customs authority.

When must your EORI number be ready before shipment?

Your EORI number must be available before the first customs declaration or other customs formality that requires it. In practice, do not leave this until goods have reached the port, airport or bonded warehouse.

Your carrier, customs representative or freight forwarder may need the EORI number to complete the declaration. If the identifier is unavailable, invalid or inconsistent with the named operator, clearance may be delayed while the position is clarified. This can also disrupt delivery to a marketplace warehouse, where a booking or receipt may depend on correct paperwork.

Prepare your EORI position as soon as you know:

  • the country of first entry and customs clearance;
  • the entity that will be importer or declarant;
  • the nature of the goods and their tariff classification;
  • the Incoterm agreed with the supplier or buyer; and
  • where stock will be held after import.

The Incoterm matters particularly. Under a DDP arrangement, the seller may undertake to organise import clearance, but that commercial term alone does not establish who is correctly named as importer in customs documents. Check the documentary chain with your customs representative before dispatch. The guide to DDP, DAP and EXW Incoterms for ecommerce explains the practical consequences.

If you import stock before selling it, plan the import VAT treatment as well. The EU VAT calculator can compare import VAT, domestic VAT and cross-border sales scenarios. It does not replace confirmation of your tax position with the relevant authority or a qualified adviser.

How do you identify the right country and prepare the application step by step?

Start by identifying the first customs act carried out in your name, then establish the authority in the competent Member State. A methodical approach helps avoid applying in a country with no sufficient connection to your first customs operation.

Step 1: map the physical and documentary flow

Record the country of origin, port or airport of entry, clearance country, destination warehouse and sales countries. Add the exporter, importer, declarant and consignee.

Do not treat these roles as interchangeable. An Amazon warehouse in Germany may be the physical consignee while your US company remains the importer. Equally, a freight forwarder may submit the declaration without becoming the economic importer of the goods.

Step 2: confirm the first operation requiring EORI

Identify the initial customs operation: import, export, transit, an authorisation application or another customs formality. The country of that operation is the starting point for your assessment.

Where goods enter one Member State but move under transit before clearance in another, the outcome can depend on the procedure and the declared roles. Do not assume that the port of arrival alone determines the EORI country. Ask the authority or the professional submitting the declaration to confirm the arrangement.

Step 3: check classification and applicable measures

The customs code for the goods, often called an HS code or TARIC code depending on the level of detail, affects duties, tariff measures and documents that may be requested. Use the HS classification assistant to generate candidate subheadings, then confirm them in the European Commission's official TARIC consultation database.

Example: wireless earphones, a toy and a garment do not follow the same customs and product-documentation requirements. Customs does not assess the parcel alone; it also relies on the description, value, origin, classification and supporting evidence provided.

Step 4: gather the applicant entity's information

The competent authority will generally require information that identifies the business and its authorised representative. Exact requirements vary by Member State, so check with the relevant authority before filing.

Step 5: file with the competent authority and check the result

Once the EORI number is issued, retain the confirmation and provide the exact number to your customs representative. Before a later shipment, you can check whether it is publicly available, where publication settings permit, using the European Commission's official EORI validation service. For the limits of this check, see how to check an EORI number in the EU and the United Kingdom.

Checklist before your first import

  • I have identified the entity that will be the importer in the customs declaration.
  • I have confirmed the country of the first customs operation requiring an EORI number.
  • I have checked that the EORI application relates to that entity, not to a supplier or third-party warehouse.
  • I have prepared the identity and company-existence documents required by the competent authority.
  • I have confirmed the tariff code, origin, value and commercial description of the goods.
  • I have aligned the commercial invoice, packing list, Incoterm and instructions given to the customs representative.
  • I have checked the VAT, product, packaging and marketplace obligations applying in the storage or sales country.

What documents and information should you prepare?

An EORI application identifies the economic operator to the customs authority. Prepare information that is consistent with the documents you will use for import or export.

Depending on the Member State and your legal form, the authority may ask for:

  • the exact company name, registered-office address and country of establishment;
  • the company registration number in your home country;
  • contact details for the person authorised to represent the business;
  • identification or evidence of signing authority where required;
  • documents showing that the company exists; and
  • information about the intended customs operation, depending on the national procedure.

Consistency matters. If the commercial invoice names one company, the declaration names another and the marketplace account names a third, the customs representative will need to clarify the arrangement. That inconsistency can delay clearance and complicate the treatment of import VAT.

Give the commercial invoice particular attention. It should describe the goods accurately, identify the parties to the transaction and reflect the transaction value. Review the practical controls in commercial invoice requirements for EU imports.

For complex flows or first shipments, TradeFlow AI can help you structure questions about import documents and customs flows. It provides contextual assistance, but the responsible operator must always validate the declaration submitted and, where appropriate, confirm it with its customs representative.

What costs and obligations should you keep separate from EORI?

An EORI number is a customs identifier, not a general permission to sell in the European Union. The practical cost of market entry depends mainly on your supply chain, VAT treatment, goods and regulatory obligations.

Keep these separate:

SubjectWhat it doesWhat it does not replace
EORIIdentifies the operator for customs formalitiesVAT, product compliance or environmental registrations
VAT / IOSS / OSSHandles tax on sales or imports under the relevant modelEORI and the customs declaration
Tariff codeDetermines customs treatment of the goodsOrigin evidence or product compliance
Product complianceHelps ensure a product can lawfully be placed on the marketCustoms formalities

Customs duty and import VAT depend, among other factors, on the tariff code, origin, customs value and procedure used. Access2Markets provides market-access information, while the customs cost simulator helps structure known import costs and calculate duty where a valid tariff rate is available.

For distance sales, OSS and IOSS may be relevant depending on your sales model. The European Commission explains these schemes through its OSS and IOSS portal. Using one of these schemes does not automatically remove the need for EORI where a customs operation requires it.

The work involved and any file-preparation charges depend on the service and country concerned. Review EU Seller Kit pricing and plans rather than assuming a cost or timeframe.

Which mistakes can hold up an import or online sale?

The most expensive errors often come from mixing up customs, tax and product compliance. Correct them before goods leave the supplier, because changes after arrival can leave stock held up.

Applying in the customer's country instead of the customs-flow country

Selling in France does not necessarily mean France will issue your EORI number. Examine the first operation requiring the identifier, the declared roles and the competent country. For unusual flows, ask the relevant authority or your customs representative.

Using a third party's EORI without understanding its role

A freight forwarder's, supplier's or warehouse's EORI should not be used to obscure the identity of the operator genuinely involved. Roles must align with contracts, the invoice and the declaration. Poorly defined documentation can create problems around liability, VAT and proof of ownership of the stock.

Assuming EORI is enough to market the product

An EORI number does not prove product safety or regulatory compliance. For consumer products sold online, Regulation (EU) 2023/988 on general product safety sets obligations for economic operators and specific information requirements for distance sales.

If you are a non-EU seller of consumer products, you may need an EU-established responsible economic operator depending on your circumstances. A GPSR Responsible Person service becomes active only after product review, entity assignment, a signed mandate and active payment; a SaaS subscription alone does not appoint a representative.

For CE-marked products, the manufacturer remains responsible for conformity assessment, technical documentation, required testing and the EU declaration of conformity. A CE authorised representative, where permitted by the applicable legislation and appointed under a written mandate, does not replace those duties. The official Your Europe CE marking guidance confirms that CE marking applies only to product categories covered by specific EU legislation.

Publishing an incomplete marketplace listing

Goods may clear customs and still be blocked by a marketplace or trigger a request from a market-surveillance authority. Before publishing, the marketplace product compliance scanner helps flag traceability, safety and compliance information to check on a listing.

How do special cases work: Great Britain, transit, marketplaces and regulated products?

Treat special cases separately. An EU EORI does not automatically cover UK customs formalities, and it does not resolve product- or platform-specific requirements.

Selling or importing in Great Britain

Great Britain has its own EORI system. An EU EORI does not necessarily replace a GB EORI for operations under UK customs rules. Check GOV.UK's guidance on getting an EORI number and read when you need both an EU EORI and a GB EORI before planning a flow between the EU and Great Britain.

Goods in transit or clearance after arrival

The country where goods physically enter the EU and the country where they are released for free circulation can differ. If a consignment arrives in Rotterdam and then moves under transit to France for clearance, do not choose your EORI country without checking the procedure actually declared. Your customs representative and the competent authority should confirm the structure.

Amazon FBA or other marketplace warehouse stock

Sending stock to a warehouse does not automatically transfer the importer role to the marketplace. Check the logistics programme terms, your Incoterm, the entity named on the declaration and VAT obligations in the storage country. The guide to EORI requirements for Amazon FBA stock in Europe helps structure that review.

Products subject to specific rules

EORI does not remove sector-specific requirements. Toys are covered in particular by Directive 2009/48/EC on the safety of toys, while certain radio equipment falls within Directive 2014/53/EU on radio equipment. Depending on the product, you may need markings, instructions, warnings, a technical file, a declaration of conformity and the appropriate economic operator.

Tools and services to take action

  • EU Market Entry Compliance Assessment — Use this before a first shipment when you need to identify EORI, VAT, GPSR, CE, packaging and storage-country obligations.
  • EORI file preparation — Use this when you need to prepare an EORI application; the competent customs authority issues the number.
  • HS classification assistant — Use this to generate candidate commodity codes before confirming them in the CN or TARIC.
  • Customs cost simulator — Use this to structure known import costs and estimate duty when a valid tariff rate is available.
  • Country Compliance — Use this to organise customs, tax and product checks by origin, storage and destination country.

Frequently asked questions

Can a Chinese company apply for an EORI number in France?

Yes, if France is the competent Member State for your first customs operation requiring EORI, such as an import cleared in France in your company's name. Having French customers alone is not enough. Check the flow with French customs or your customs representative before filing.

Do I need an EORI number in every country where I store products?

No. An EORI issued by one Member State can normally be used throughout the European Union. However, holding stock in several countries can create separate VAT, reporting or environmental obligations, which EORI does not replace.

Can I use my freight forwarder's EORI number?

Your freight forwarder may act as customs representative under the agreed mandate and representation arrangement, but its EORI should not be used to hide the identity of the operator involved. The declarant, importer and representative roles must be entered correctly. Ask for written confirmation of the declaration structure before dispatch.

Is an EORI number the same as a VAT number?

No. EORI identifies an operator for customs formalities, while a VAT number serves tax obligations. Your business may need both depending on the flow, but they have different purposes. You can check the validity of an EU VAT number through the European Commission's VIES VAT number validation service.

Is an EORI number required for IOSS?

IOSS is a VAT scheme for certain distance sales of imported goods; it does not replace customs requirements that apply to the operation. Depending on the logistics model and declared roles, EORI may still be required. Assess VAT, the customs declaration and the named importer separately.

What should I do if my EORI is refused, invalid or cannot be found?

First, check that you are using the correct format and that the EORI belongs to the exact entity named in your documents. Then check the result in the official EORI validation tool and contact the authority that processed, or should process, your registration. A number that is not publicly displayed does not always mean no EORI exists; the competent authority can clarify its status.

Official sources

This content is general information and not legal, tax, customs or regulatory advice for your specific circumstances.

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